Support

Support & Contact

If you run into tracking problems, sync issues, data questions, or feature requests, contact us through the email below.

Email

tardislabs@gmail.com

We usually reply within 3 business days.

Quick contact

Report a product issueUse this for recording failures, sync errors, or UI problems.Send a feature requestUse this for review, export, workflow, or training-analysis suggestions.Ask about privacy or termsUse this for data handling, service boundaries, or legal copy questions.

Common support topics

Account or data issuesApple Watch / iPhone usage issuesFeature requests and bug reportsPrivacy and terms questions

Include your device model, OS version, repro steps, and screenshots when possible. That shortens debugging time.

Related pages

Read the docs first, then decide whether you need email

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